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Here at ToyBrickLighting.com we want to get your package to you as safely, efficiently and quickly - read on for more information about how we will do this and our full Shipping Policy.

Currently and as part of our Opening Sale Deals, the first 500 orders placed on TBL with a cart total of over $25 will receive Free Shipping, direct to your Door, no matter where you are in the world. All shipping fees will be removed at checkout, once your cart has exceeded $25.

Shipping Policy

TBL Ships Worldwide, including across Europe, the United Kingdom, the United States, Canada, Australia, New Zealand, South Africa, Singapore and more.

We have partnered with various companies to allow us to store and ship certain products from three main hubs around the world (our European Warehouse, North American Warehouse, Singaporean Warehouse) to increase the speediness of our delivery. You can relax once you have placed your order; we will handle the selection of an appropriate warehouse.

We aim to keep our Handling Time (packing and preparing for shipping) to under 48 hours, but depending on our volume of orders this can be blown out slightly. After paying, you will immediately receive an email confirming your order, and then another email notifying you once your Tracking Number is ready. We can also subscribe you to tracking update notifications - just ask!

We offer two types of shipping on most products - Standard and Express.

Standard Shipping always costs a flat rate of $9.95, wherever you are in the world (unless you snag one of our Free Shipping Deals).

Standard shipping usually takes between 6 to 13 business days to most Countries and their Urban regions, however this time frame can be extended due to your specific address/country and by factors that are out of our control (such as the recent Covid-19 issues or extended Customs Processing). 

Please rest assured that if there is a delay to your package reaching you, we will be here to help and track it down to ensure that you get it (have you read our 100% Happiness and Satisfaction Guarantee?).

This delivery service will typically be completed in your Country by your Governmental/Local Post Office (e.g. USPS in the United States or Australia Post, in Australia).

Express Shipping is available for most of our items, but the price is quite variable and depends on your location, where we are sending from and the contents of your order.

We offer DHL and most other Major Express, Door-to-Door options, and we will quote these prices directly on the specific Products Description of our most popular shipping destinations where possible, but please contact us if you cannot see an Express price option and you would like this service.

For a rough estimate, typically Express Shipping options costs between $60 and $120 for a 1-3 kilogram package, and takes from 2 to 7 days for delivery.

Important Things To Note 

Unfortunately we have to put this here (but fortunately we will make this situation as simple for you as possible).

Because we are not the actual company delivering your package (i.e. we are not a postal service, just a toy Brick Lighting store), once we hand over your Parcel to our delivery partner, we are no longer in "direct" control of the package. In some situations, your package may incur a delay, or become "lost" in the large flow of packages being sent around the world every day. 

In these situations, deliveries may take between 15 - 45 days (or longer). Should a delay like this occur, we will begin an investigation with our Delivery Partner to fully understand the reason for the delay and to get you an estimated delivery date. We appreciate your understanding during these times and promise to try and make it up to you as best we can.

In the unlikely situation that your parcel is lost or damaged in transit, then we we will send you a replacement, free of charge (remember the 100% Happiness Guarantee?) 

If a parcel arrives with a damaged exterior, do not sign or accept the package, just take a photo of the damage and tell them to return it to sender. You can then send the picture to us via email, and we will get to resending a replacement, free of charge.

We may ship some items without a retail box - this will be noted on the product page and is done to reduce shipping costs. Contact us if this is an issue.

If you order multiple items, we may also consolidate and ship your entire order in separate, smaller shipments if it is easier to do so. Rest assured that all your items will still reach you, but potentially on different days.

Please also note that the Recipient is responsible for all applicable Import Taxes, Customs and Duties on deliveries from our store.

These fees are levied once a package reaches your destination country, and varies from country to country as to whether there is a charge present and if so, what it is.

As the information and taxes varies from country to country, we recommend contacting your local customs office/website for more information, however if you are still confused you can always reach out to our friendly Support team for more help.

Please keep in mind that these important things to note are all precautionary (i.e. they rarely occur), and we back everything we do by our 100% Happiness and Satisfaction Guarantee, so you know that if anything goes pear-shapes, we will be here to help!

You might have some questions about ToyBrickLighting.com - we have compiled some of our most Frequent Questions here!

Where are you based?

ToyBrickLighting.com is a Dutch business based in Wormer, the Netherlands.

Do your Lighting Kits also include the other LEGO® Bricks in the images?

Our Lighting Kits only contain the Lighting and Power Componentry, not the actual LEGO® sets you see. We do offer MOC Brick Sets, which do include the individual Brick Componentry.

Are your kits compatible with LEGO®?

Yes, if one of our kits says that is is designed for a specific LEGO® set, then it is compatible and will fit your set. Please note that our componentry is not made by LEGO®.

Where do you ship?

We ship worldwide! This includes to addresses across Europe, the United Kingdom, Australia, New Zealand, Singapore, the United States, Canada and Mexico - if you can select your delivery country at checkout, then we deliver to you :)

How much is shipping?

We have two Delivery options, Standard and Express.

Worldwide Standard Shipping is a flat rate of $9.95, however please see our Discount Codes and Deals page for deals where we offer this service for free. 

Worldwide Express shipping depends on your item weight and your specific location, but generally costs from $60 to $120.

How long does shipping take?

With our Standard option, delivery is typically 6 to 13 business days. 

With our Express option, delivery is typically 2 to 5 business days.

Please see our Delivery Information page for full information on delivery time frames (available here).

Why should I buy from ToyBrickLighting.com?

There are so many reasons for why you should and will love the Lighting Kits and MOC Toy Brick Sets from TBL, but most important is our 100% Happiness and Satisfaction guarantee that none of our Competitors offer. You can read find it in on our About Us page.

Simply, we guarantee to go above and beyond to ensure that you are happy with any purchase from our store. 

This means that we stand by all our products, no matter what, no ifs, ands or buts, no questions asked - we assure you that should there ever be an issue with your item, we will solve it. Send you a Brand New Replacement. Refund it. Whatever it takes for us to make you happy. Just reach out to our Customer "Happiness" Support Team through any of our contact channels. We are here for you.

Beyond this Guarantee, you should buy from us because we have selected and created our entire product range based on Quality, Compatibility with Official LEGO® Bricks and Kits, and general ease of use. 

Every item you order from ToyBrickLighting.com will come with instructions in the box for its proper use and installation and/or a video that shows you how to put it together. 

If you have any questions prior to purchase, during shipping, or after receiving your order, our friendly support Team will be there to help and answer you.

The easiest and most foolproof way to do this is to match the Kit ID (a 5 digit number usually) of your LEGO® Set to our Lighting Kit ID (they will be the same).

You can search our site for the Kit ID using the search function in our home bar, or contact us if you need more help!

Can I use your Lights for my own DIY Projects?

Of course!

You can either pick an existing set that has the pieces you want, or purchase one of our DIY kits which have assorted ranges of Lighting products. Simply connect your Lights in the same way you regularly would, but let your imagination run wild with the specific placement!

What if I change my mind?

We know, it happens! Because of our 100% Happiness and Satisfaction Guarantee, we promise to give you an exchange in store credit to allow you to change your mind with peace. Please read our Refund and Exchange Policy, available at the bottom of every page on our website. You may also contact us if you have any questions.

How will I know how to install my lighting kit/build my MOC Kit?

Every package will come with the Instructions you need to complete your kit. If you still have any questions, our friendly team will be here to help.

How are your lights powered and how long do they last?

Each Kit is powered by a small USB Powerpack, or AA/Button Battery Pack. Please see each product's description for specific information on what is included, or contact us for more information as required. The item you receive will have everything that is needed to run (except the AA or Button Batteries in certain cases).

The time that your power pack will run for before dying depends on how many lights you have connected, but typically you can expect to have bright lighting on your creation for 6 to 24 hours. Once the battery goes flat, simply recharge or replace them.

My Lights Don't Appear to Be Working?!

Please rest assured that we will help you get to the bottom of it, or send you a replacement as necessary. The majority of the time this is due to batteries with low charge.

The first thing to check is that the batteries/power source has charge and is connected properly. If they are and you can see no damage to the cable or components, then contact us and we will troubleshoot with you.

I want a specific Lighting Kit that I cannot find on your store, can you still help me?

Of course! Simply contact our friendly team and we will do our best to create or source a Kit that will fit your project.

Please know that if you have any other questions at all, you can contact us through whatever channel is easiest for you and we will do our best to respond as quickly as possible and in a way that fully answers your question.